Legal
Terms of Service
Effective date: 20 April 2026
1. Who we are
These Terms are between you (the dealership or business using the service, the "Customer" or "you") and forDocSake Ltd, a company registered in England and Wales (company registration details available on request), with a service address at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ ("forDocSake", "we", or "us"). Contact us at admin@fordocsake.com.
2. Acceptance
By creating an account, using the service, or participating in any trial or beta program we offer, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.
3. Eligibility
The service is for business use by licensed auto dealerships and related businesses. It is not intended for personal or household consumer use. By accepting these Terms on behalf of a dealership, you confirm that:
- You have authority to bind that dealership.
- The person using the account is at least 18 years old.
- The dealership holds any licenses required to conduct vehicle sales in its jurisdiction.
4. The service
forDocSake lets dealerships:
- Manage a vehicle inventory - track available and sold vehicles with details such as VIN, stock number, odometer, condition, purchase price, and purchase date.
- Track per-vehicle expenses - record reconditioning, repair, or other costs associated with each vehicle to monitor total investment.
- Generate a complete dealership document packet for each sale - including a purchase agreement, AS-IS disclosure, customer privacy notice, and Oregon DMV bill of sale (Form 735-501) - by entering deal information once.
- Auto-fill vehicle details - enter a VIN and the service queries the public NHTSA API to return the vehicle year, make, and model automatically.
- Store and retrieve documents - generated PDF documents are stored securely and are available for download at any time during the active subscription.
- Participate in the referral program - refer other dealerships using your unique referral code to earn billing credits (see section 6).
The service is designed to handle only limited buyer and co-signer information (name, mailing address, phone, and email) along with vehicle and transaction details. The service does not support, and you must not use it for, financing, retail installment contracts, credit applications, lender paperwork, Social Security numbers, driver's license numbers, financial account numbers, or government-issued identification images.
Specific features may change over time.
5. Accounts
- You must provide accurate registration information and keep it current.
- You are responsible for safeguarding your login credentials and for activity under your account.
- Unless we agree otherwise, one subscription is intended for one dealership location.
- Google sign-in is offered as an option. Use of it is also subject to Google's terms.
- You must notify us promptly at admin@fordocsake.com of any unauthorized access or security incident affecting your account.
6. Plans, billing, and Stripe
- Payments via Stripe. Paid subscriptions are billed through Stripe, our payment processor.
- Billing cycle. Monthly or annual, charged in advance.
- Auto-renewal. Paid plans renew automatically until cancelled.
- Trial availability. A 14-day free trial is available on sign-up. A valid credit card is required.
- Refunds. Fees are non-refundable except where required by applicable law.
- Taxes. Prices exclude VAT, sales tax, and similar taxes unless stated otherwise. You are responsible for any tax other than tax on our net income.
- Price changes. We may change prices with at least 30 days' notice before your next renewal. Your continued use after the change takes effect is acceptance of the new price.
- Failed payments. We may retry failed payments and suspend the service until payment is corrected.
- Referral credits. Each dealership account is assigned a unique referral code. If a new dealership signs up using your referral code and begins a paid subscription, you will receive a one-month credit (currently USD 49) applied to your next billing cycle. Credits are non-transferable, have no cash value, and may not be combined with other promotions unless we state otherwise. We reserve the right to modify or discontinue the referral program, including credit amounts, with at least 30 days' notice to active participants.
- Referral abuse. Self-referrals — using your own referral code by creating or controlling a second account — are prohibited. Creating accounts solely to generate referral credits, or any other manipulation of the referral program, is prohibited. If we determine that credits were obtained through abuse or in violation of these Terms, those credits are void. We may withhold or reverse the credit, suspend the relevant account, or terminate it, at our reasonable discretion.
7. Customer Data and processor role
"Customer Data" means the data you upload, enter, or generate through the service, including buyer information, co-signer information, vehicle and transaction details, branding materials (such as your dealer logo), and generated PDF documents stored in the service on your behalf.
- Ownership. Customer Data belongs to you.
- Our role. You are the controller of Customer Data. We act as a processor or service provider and only process Customer Data to provide, secure, and improve the service, and as you instruct through your use of it.
- Our commitments as a processor. We will (a) process Customer Data only on your documented instructions, including use of the service; (b) keep personnel with access under confidentiality obligations; (c) apply appropriate technical and organizational security measures; (d) assist you with data subject requests and security obligations to a reasonable extent; (e) notify you without undue delay if we learn of a personal data breach affecting your Customer Data; and (f) on termination, delete Customer Data in accordance with section 18.
- Subprocessors. You authorize us to engage subprocessors to run the service, including Supabase, Railway, Vercel, Stripe, Google, the NHTSA (for VIN decoding only, no personal data transmitted), and our transactional email provider. A current list is available on request. We will take commercially reasonable steps to ensure each subprocessor applies protections materially similar to those in these Terms.
- Your responsibilities. You are responsible for the lawfulness, accuracy, and completeness of Customer Data, for providing any required notices to your buyers, and for obtaining any required consents. You must not enter information into the service that you are not legally entitled to process, or that falls outside the data categories described in section 4.
- Formal DPA. This section 7 serves as our standard data processing agreement. Dealerships that need a signed standalone DPA can request one at admin@fordocsake.com.
8. Generated documents - important disclaimer
Please read this section carefully.
- forDocSake provides document templates as starting points to help dealerships work more efficiently.
- These templates are not legal advice. forDocSake is not a law firm and does not provide legal services.
- You are solely responsible for the content, accuracy, and legal compliance of every document generated using the service, including compliance with federal, state, and local law.
- You should have the templates reviewed by qualified local counsel before relying on them in live transactions.
- We do not guarantee that templates reflect current law in any jurisdiction.
9. Acceptable use
You agree not to:
- Use the service for anything unlawful, fraudulent, or misleading.
- Upload malware or anything that could damage the service or other users.
- Probe, scan, or interfere with the service, or bypass access or multi-tenant isolation controls.
- Use the service to generate documents for transactions you have no authority to execute.
- Enter Social Security numbers, driver's license numbers, financial account numbers, government-issued ID images, financing paperwork, credit applications, or lender documents into the service.
- Reverse engineer, decompile, or attempt to extract the source code of the service, except where this restriction is prohibited by law.
- Resell, sublicense, or make the service available to any third party without our written permission.
- Create multiple accounts to circumvent the per-dealership subscription limit, exploit the referral program, or otherwise obtain access or benefits beyond what your subscription entitles you to.
- Abuse billing mechanisms, including initiating chargebacks or payment disputes for services that were delivered in accordance with these Terms.
10. Electronic records and signatures
You consent to receive records, notices, and agreements related to the service in electronic form. If we add electronic-signature functionality later, your use of it will constitute consent to sign electronically where permitted by law.
11. Intellectual property
- Our IP. forDocSake owns the software, platform, brand, and document templates.
- Your IP. You keep all rights to your branding, uploads, and Customer Data.
- License to you. We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the service during your subscription for your internal business purposes.
- Feedback. If you give us feedback or suggestions, you grant us a perpetual, royalty-free, worldwide license to use it to improve the service, without obligation to you.
- Aggregated data. We may generate anonymized, aggregated statistics from use of the service (such as total documents generated) and use them for any purpose, provided they do not identify you or any individual.
12. Third-party services
The service relies on third parties, including Stripe, Supabase, Railway, Vercel, Google, our email provider, and the NHTSA (a US government API used solely to decode VINs — no personal information is transmitted). Those services are governed by their own terms, and we are not responsible for their acts or omissions. A current list of subprocessors is available on request.
13. Confidentiality
Each party will protect the other party's non-public business information with reasonable care and use it only to perform this agreement, except where the information is public, already known, rightfully received from a third party, or independently developed.
14. Service availability
We aim to keep the service available, but we do not offer a guaranteed uptime commitment. We may schedule maintenance, and the service may be unavailable due to events outside our reasonable control. We will make reasonable efforts to provide advance notice of planned maintenance that will materially affect availability.
15. Warranties and disclaimer
The service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, secure, or fit for your specific requirements, or that generated documents will comply with any particular law.
16. Limitation of liability
- To the maximum extent permitted by law, our aggregate liability under or in connection with these Terms is limited to the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, or (b) GBP 100.
- Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data.
- These limits apply to all claims, whether in contract, tort, statute, or otherwise.
- Nothing in these Terms excludes or limits either party's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.
17. Indemnification
- By you. You will defend and indemnify forDocSake, and our officers, employees, and agents, against third-party claims, losses, and expenses (including reasonable legal fees) arising from (a) your Customer Data, (b) your use of generated documents, (c) your transactions with your buyers, (d) your entry into the service of any data prohibited under section 4 or 9, or (e) your breach of these Terms or applicable law.
- By us. We will defend you against third-party claims that your permitted use of the service infringes that third party's intellectual property rights, and will pay damages finally awarded, subject to customary exclusions (including claims arising from Customer Data, modifications by you, or combination with third-party materials).
- Procedure. The indemnified party must give prompt notice, let the indemnifying party control the defense, and cooperate reasonably. The indemnifying party may not settle any claim that imposes obligations on the other party without consent.
18. Termination
- By you. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.
- By us. We may suspend or terminate the service, with or without notice, if you materially breach these Terms, fail to pay fees, or create risk for us or other users — including but not limited to abuse of the referral program, creation of duplicate accounts, or fraudulent payment activity.
- Data export. For 30 days after termination you may request an export of your Customer Data in a common machine-readable format (for example, CSV or PDF), including any stored documents.
- Deletion. We will hard-delete Customer Data from live systems — including stored PDF documents — within 90 days of termination. Backups containing deleted data are overwritten on routine rotation, typically within 35 days of deletion.
- Survival. Sections 7, 8, 11, 13, 15, 16, 17, 21, and 22, and any accrued payment obligations, survive termination.
19. Changes
We may change the service and these Terms from time to time. For material changes to the Terms, we will give at least 30 days' advance notice by email or in-product notice. If you do not accept a material change, your remedy is to stop using the service and cancel your paid plan before the change takes effect.
20. Notices
We may send notices to you by email, in-product notice, or another reasonable method. You can send notices to us at admin@fordocsake.com or by post to forDocSake Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
21. Miscellaneous
- Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.
- Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition, reorganization, or sale of substantially all assets.
- Severability. If any part of these Terms is unenforceable, the rest remains in effect.
- No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.
- Entire agreement. These Terms, together with our Privacy Policy and any signed order or addendum, are the entire agreement between the parties on this subject and supersede prior agreements on the same subject.
- No third-party beneficiaries. These Terms do not give rights to anyone other than you and us. The Contracts (Rights of Third Parties) Act 1999 does not apply.
- Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, agency, or employment relationship.
22. Governing law and venue
These Terms are governed by the laws of England and Wales, without regard to conflict of laws rules. The courts of England and Wales have exclusive jurisdiction over disputes arising out of or relating to these Terms or the service, except that either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
23. Contact
Questions about these Terms can be sent to admin@fordocsake.com.